Corporate information, customer due diligence and OTC transaction controls.

1. Corporate Information

Registered Office: HN 20-675, Plot No. 21, Muktai Nagar, Tq. Kandhar, Kandhar, Nanded, Bhokar, Maharashtra, India - 431714

Operating Office: Same as Registered Office.

FIU-IND Registration Status: Registration in Progress

2. Our Compliance Approach

RUDRIVA uses customer due diligence, transaction review, recordkeeping, wallet controls, payment-origin controls and operational review procedures to manage OTC Virtual Digital Asset transactions. Approval is not automatic and may depend on customer eligibility, compliance review, available liquidity, transaction characteristics and internal risk assessment.

3. KYC & Customer Due Diligence

Base onboarding may include full legal name, email verification, mobile verification, PAN, Aadhaar front, Aadhaar back, live selfie and required declaration. RUDRIVA may request additional documents or information including bank proof, source of funds, source of wealth, occupation, transaction purpose, business information, wallet ownership evidence, payment evidence and additional address or identity documentation.

4. AML Framework

RUDRIVA may conduct identity verification, document verification, customer due diligence, AML screening, sanctions screening where applicable, PEP screening where applicable, source-of-funds review, source-of-wealth review where appropriate, transaction monitoring, wallet or transaction review, enhanced due diligence and ongoing account review.

5. OTC Transaction Controls

Quotes are valid only for the time specified in the applicable quote and may be valid for up to two hours unless otherwise stated. Standard daily transaction limit: up to INR 50,00,000, subject to customer eligibility, KYC or AML review, compliance approval, available liquidity, transaction review and the limit assigned to the customer's account.

6. Payment & Wallet Controls

Third-party payments are not accepted. Where payment is made through a bank account, funds must originate from a bank account held by the verified customer unless RUDRIVA has expressly approved an exception after appropriate compliance review.

Customers must provide wallet information for wallets they own or control and must comply with RUDRIVA's wallet verification and compliance requirements. Blockchain transfers may be irreversible, and sending to an incorrect address or network can result in permanent loss.

7. Recordkeeping & Privacy

RUDRIVA retains personal, KYC, transaction and compliance records for the periods required under applicable law and regulatory obligations, and where necessary for legitimate compliance, dispute, security and recordkeeping purposes. KYC files are intended to remain private and are not published as public file links.

8. Customer Protection and Grievances

Customer support is available at info@rudriva.in and through the customer portal support ticket flow. Unresolved matters may be escalated to the grievance officer through balaji@rudriva.in.

9. Important Regulatory Disclaimer